TPCapabilities
Customer experience expert smiling while working in a futuristic AI operations center
Capability Showcase 2026

Human expertise.
AI-native at scale.

We design, run and continually optimize customer and back-office operations across ten industries — orchestrated by the TP.ai Foundational AI Backbone.

60,000
People in the Philippines
26
Delivery centers
150+
Clients served
15
Languages supported
Industries

Ten industries.
One operating model.

Deep domain depth in every vertical we serve, with a shared backbone of talent, technology and AI that compounds across programs.

TP.ai FAB

The Foundational
AI Backbone.

Three forces, one orchestration layer. TP.ai FAB blends human empathy, hybrid collaboration and autonomous agents into every workflow.

Inside TP.ai FAB
Human Force

Empathetic experts handle complex, emotional and judgment-led moments.

Hybrid Force

People and AI work side-by-side: humans on nuance, AI on speed.

Autonomous Force

Agentic systems execute high-volume, repetitive flows with oversight.

Let's build something remarkable.

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