TPCapabilities
10Industry

Clinical Support & Care Coordination

Filipino licensed clinicians (PHRNs), embedded in your care model.

TP Philippines fields 2,800+ clinical FTEs — Philippine Registered Nurses (PHRNs) and licensed clinical talent — supporting patient intake, utilization management, care coordination, specialty pharmacy and DME. The Philippines holds the second-largest pool of US-licensed nurses outside the US.

2,800+
PH Clinical FTEs
PHRN
Licensed clinical workforce
98% QA
On complex COB investigations
99%
System availability
Clinical Academy

Elevating nursing excellence — from PHRN to USRN.

Our Clinical Academy sponsors Philippine Registered Nurses through their NCLEX-RN review and licensure, building a pipeline of US Registered Nurses ready to serve the growing demand in US healthcare.

  • 2+ years bedside experience & screening passed
  • Virtual instructor-led, video & adaptive learning
  • US healthcare, comms & specialty training
  • 2-year tenure contract post-licensure
TP Clinical Academy — sponsoring PHRNs to become USRNs
Center of Excellence

A dedicated Clinical Support & Care Coordination CoE — empowering the entire vertical.

Our Clinical Support & Care Coordination Center of Excellence is the engine room behind every program — a dedicated hub of domain experts, solution architects, AI specialists and operations leaders who codify best practices, accelerate launches, and continuously raise the bar across the entire vertical.

  • Industry-certified subject matter experts
  • Proven playbooks & accelerators
  • AI & analytics innovation lab
  • Continuous benchmarking & uplift
Capabilities

What we do, end to end.

Patient Intake

Registration, scheduling, financial navigation and pre-service.

Utilization Management

Prior auth, concurrent review and discharge planning.

Care Coordination

Chronic care, transitions of care and population health outreach.

Telehealth Triage

Symptom assessment, nurse advice line and escalation.

Specialty & Pharmacy

Specialty pharmacy intake, DME fulfillment and adherence.

Clinical Academy

Onboarding, license verification and continuing education.

Service catalog

One stop for every workflow.

Clinical Ops
  • Prior authorization
  • Concurrent review
  • Discharge planning
  • Care plan management
Patient-Facing
  • Nurse advice line
  • Triage & symptom assessment
  • Care navigation
  • Adherence outreach
Pharmacy & DME
  • Specialty intake
  • Refill coordination
  • DME fulfillment
  • Patient education
TP.ai FAB

Powered by our Foundational AI Backbone.

Every clinical support & care coordination program runs on TP.ai FAB — orchestrating human, hybrid and autonomous agents across your customer journey.

Let's design your next program.

Tell us about your customers and your goals. We'll bring the talent, the tech and the AI.

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