TPCapabilities
09Industry

Global Business Services

Modern Philippine shared services for finance, HR, IT, analytics and more.

TP Philippines operates as your enterprise GBS with 2,000+ GBS experts across 26 delivery locations — consolidating, standardizing and automating back-office functions for ANZ, US and global clients, supported by the country's 240K-FTE GCC ecosystem.

2,000+
PH GBS experts
26
PH delivery locations
240K
PH GCC sector FTEs
AI-led
Hyperautomation
Center of Excellence

A dedicated Global Business Services CoE — empowering the entire vertical.

Our Global Business Services Center of Excellence is the engine room behind every program — a dedicated hub of domain experts, solution architects, AI specialists and operations leaders who codify best practices, accelerate launches, and continuously raise the bar across the entire vertical.

  • Industry-certified subject matter experts
  • Proven playbooks & accelerators
  • AI & analytics innovation lab
  • Continuous benchmarking & uplift
Capabilities

What we do, end to end.

Finance & Accounting

P2P, O2C, R2R and FP&A controllership activities.

Human Resources

Sourcing admin, HR helpdesk, payroll and L&D.

Analytics

Interaction analytics, data analytics, consulting, predictive.

IT Services

Service desk, ITSM, digital workplace, networks, data mgmt.

Privacy & Risk

DSAR, sanctions screening, vendor risk assessment.

WFM & Quality

Forecasting, capacity, scheduling, RTM, QA frameworks, VoC.

Service catalog

One stop for every workflow.

F&A
  • Procure to Pay
  • Order to Cash
  • Record to Report
  • Controllership (FP&A)
HR
  • Sourcing administration
  • HR helpdesk (Tier 0–3)
  • Payroll services
  • Learning & development
IT & Analytics
  • Service desk & ITSM
  • Digital workplace
  • Interaction & data analytics
  • Predictive analytics
TP.ai FAB

Powered by our Foundational AI Backbone.

Every global business services program runs on TP.ai FAB — orchestrating human, hybrid and autonomous agents across your customer journey.

Let's design your next program.

Tell us about your customers and your goals. We'll bring the talent, the tech and the AI.

Start the conversation