Global Business Services
Modern Philippine shared services for finance, HR, IT, analytics and more.
TP Philippines operates as your enterprise GBS with 2,000+ GBS experts across 26 delivery locations — consolidating, standardizing and automating back-office functions for ANZ, US and global clients, supported by the country's 240K-FTE GCC ecosystem.
A dedicated Global Business Services CoE — empowering the entire vertical.
Our Global Business Services Center of Excellence is the engine room behind every program — a dedicated hub of domain experts, solution architects, AI specialists and operations leaders who codify best practices, accelerate launches, and continuously raise the bar across the entire vertical.
- Industry-certified subject matter experts
- Proven playbooks & accelerators
- AI & analytics innovation lab
- Continuous benchmarking & uplift
What we do, end to end.
Finance & Accounting
P2P, O2C, R2R and FP&A controllership activities.
Human Resources
Sourcing admin, HR helpdesk, payroll and L&D.
Analytics
Interaction analytics, data analytics, consulting, predictive.
IT Services
Service desk, ITSM, digital workplace, networks, data mgmt.
Privacy & Risk
DSAR, sanctions screening, vendor risk assessment.
WFM & Quality
Forecasting, capacity, scheduling, RTM, QA frameworks, VoC.
One stop for every workflow.
- Procure to Pay
- Order to Cash
- Record to Report
- Controllership (FP&A)
- Sourcing administration
- HR helpdesk (Tier 0–3)
- Payroll services
- Learning & development
- Service desk & ITSM
- Digital workplace
- Interaction & data analytics
- Predictive analytics
Powered by our Foundational AI Backbone.
Every global business services program runs on TP.ai FAB — orchestrating human, hybrid and autonomous agents across your customer journey.
Let's design your next program.
Tell us about your customers and your goals. We'll bring the talent, the tech and the AI.
