TPCapabilities
06Industry

Trust & Safety

Protecting platforms, people and brand reputation at scale.

TP Philippines safeguards digital ecosystems with content moderation, fraud prevention and policy operations — combining trained Filipino reviewers with AI classifiers and award-winning well-being programs.

6,000+
Trust & Safety experts
1,675+
Content moderators
150+
Queues across 5 geos
12+
Complex workstreams
Center of Excellence

A dedicated Trust & Safety CoE — empowering the entire vertical.

Our Trust & Safety Center of Excellence is the engine room behind every program — a dedicated hub of domain experts, solution architects, AI specialists and operations leaders who codify best practices, accelerate launches, and continuously raise the bar across the entire vertical.

  • Industry-certified subject matter experts
  • Proven playbooks & accelerators
  • AI & analytics innovation lab
  • Continuous benchmarking & uplift
Capabilities

What we do, end to end.

Advertisement

Ad review, policy review, country-specific guidelines, picture & video-based advertisements.

Content

E-commerce, moderately egregious content, community standards, policy compliance & standards.

Creator

Account-specific inquiries, technical support, monetization guidelines, one-stop cross-functional support.

Live & High Value Content

Re-produced content audit, content labeling, community guidelines, country-specific law compliance, multiple live streams.

Live Monetization

Cash flow audit, money laundering audit, digital currency integrity, content integrity.

AI Data Software Ops

AI moderation validation, AI moderation improvement, algorithm ingestion & improvement.

Emerging Products

Acquired products & services, content moderation for new launches.

Safety & Search

Search accuracy & relevance, moderation of unauthorized products/services/content, buyer and user protection.

Service catalog

One stop for every workflow.

Review
  • Ad & UGC moderation
  • Live-stream moderation
  • E-commerce & marketplace listings
  • High-value content audit
Operations
  • Creator & account support
  • Policy compliance & standards
  • Live monetization integrity
  • Search & safety enforcement
AI Enablement
  • AI moderation validation
  • Algorithm ingestion & improvement
  • Emerging product moderation
Channels

Truly omnichannel.

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TP.ai FAB

Powered by our Foundational AI Backbone.

Every trust & safety program runs on TP.ai FAB — orchestrating human, hybrid and autonomous agents across your customer journey.

Let's design your next program.

Tell us about your customers and your goals. We'll bring the talent, the tech and the AI.

Start the conversation