Healthcare
Compassionate, compliant and scalable healthcare support from the Philippines.
TP Philippines has 18+ years of healthcare practice with 10,000+ healthcare experts serving payers, providers, pharma and life sciences — delivered from the Philippines' USD 4.2B healthcare BPO ecosystem (190,000 FTEs nationally), with the second-largest pool of US-licensed nurses outside the US.
A dedicated Healthcare CoE — empowering the entire vertical.
Our Healthcare Center of Excellence is the engine room behind every program — a dedicated hub of domain experts, solution architects, AI specialists and operations leaders who codify best practices, accelerate launches, and continuously raise the bar across the entire vertical.
- Industry-certified subject matter experts
- Proven playbooks & accelerators
- AI & analytics innovation lab
- Continuous benchmarking & uplift
What we do, end to end.
Member & Patient Services
Eligibility, enrollment, scheduling, results delivery and correspondence.
Revenue Cycle Management
Pre-registration, coding, denials, authorization and collections.
Enrollment & Billing
Marketplace enrollment, group support, PDP enrollment and billing.
Telesales
State-licensed Medicare Advantage, PDP and supplement sales.
Grievances & Appeals
Member journey protection, appeals, denial management.
Specialty & DME
Specialty pharmacy, durable medical equipment fulfillment.
One stop for every workflow.
- Omnichannel member care
- Prior authorization
- Language interpreter services
- Appointment scheduling
- Medical coding
- Denial management
- Premium & specialty collections
- Predictive propensity-to-pay
- Digital intake & OCR
- Claims processing
- Database maintenance
- Business intelligence reporting
Powered by our Foundational AI Backbone.
Every healthcare program runs on TP.ai FAB — orchestrating human, hybrid and autonomous agents across your customer journey.
Let's design your next program.
Tell us about your customers and your goals. We'll bring the talent, the tech and the AI.